Introduction
This Privacy Policy explains how Unlabored ("we", "us", or "our") collects, uses, shares, and protects personal data when you use our services. We are committed to protecting your privacy and handling your data in an open and transparent manner.
This policy applies to personal data of individuals in the European Union and European Economic Area, in accordance with the General Data Protection Regulation (GDPR), as well as users from other regions where similar privacy laws apply.
We respect your privacy and are committed to protecting your personal data. This Privacy Policy will inform you about how we look after your personal data when you visit our website or use our services and tell you about your privacy rights and how the law protects you.
Data Controller
Unlabored is the data controller responsible for your personal data collected through our services.
For privacy-related inquiries, please contact us at: support@unlabored.xyz
Personal Data We Collect
We collect the following categories of personal data:
- Account Information: Name, email address, and other contact details when you create an account.
- Usage Data: Information about how you use our services, including interactions, features used, and time spent.
- Technical Data: IP address, browser type, device information, and cookies.
- Content: Information you provide through our services, including conversations with our AI chatbot and any inputs you provide.
- Communications: Information from your communications with us, including customer support inquiries.
We collect this information when you:
- Create an account or sign up for our services
- Use our AI chatbot and other interactive features
- Contact our customer support team
- Participate in surveys or feedback sessions
- Visit our website or use our applications
How We Use Your Data
We use your personal data for the following purposes:
- Providing and improving our AI services
- Authenticating your access to the services
- Processing your requests and transactions
- Personalizing your experience
- Communicating with you about our services
- Analyzing usage patterns to improve our services
- Ensuring the security and integrity of our services
- Training and fine-tuning our AI models
- Complying with legal obligations
- Responding to your inquiries and support requests
- Sending you important information about our services
Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Contract Performance: Processing necessary to fulfill our contractual obligations to you when you use our services.
- Legitimate Interests: Processing necessary for our legitimate interests, such as improving our services, ensuring their security, and developing new features.
- Consent: Processing based on your explicit consent, which you can withdraw at any time.
- Legal Obligation: Processing necessary to comply with legal requirements.
Data Sharing
We may share your personal data with:
- Service Providers: Third parties that help us deliver our services, including cloud storage providers, analytics services, and customer support tools.
- Affiliates: Companies related to us by common ownership or control.
- Legal Authorities: When required by law or to protect our rights or the rights of others.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not sell your personal data to third parties.
International Transfers
We may transfer your personal data to countries outside the European Economic Area (EEA). When we do, we ensure a similar degree of protection by implementing appropriate safeguards, such as:
- Standard Contractual Clauses approved by the European Commission
- Binding Corporate Rules for transfers within our group of companies
- Transfers to countries with an adequacy decision by the European Commission
- Where applicable, relying on derogations for specific situations as set out in GDPR Article 49
You can request further information on the specific mechanism used by us when transferring your personal data outside the EEA by contacting us at support@unlabored.xyz.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process it, and applicable legal requirements.
In some circumstances, we may anonymize your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.
Your Rights
Under the GDPR, you have the following rights:
- Access: Request access to your personal data.
- Rectification: Request correction of inaccurate personal data.
- Erasure: Request deletion of your personal data in certain circumstances.
- Restriction: Request restriction of processing of your personal data.
- Data Portability: Request the transfer of your personal data to you or a third party.
- Objection: Object to processing of your personal data in certain circumstances.
- Automated Decision-Making: Contest automated decision-making that has legal or significant effects on you.
- Withdraw Consent: Withdraw consent at any time where we are relying on consent to process your personal data.
To exercise these rights, please contact us using the details in the "Contact Information" section.
You also have the right to lodge a complaint with a supervisory authority in your country of residence, place of work, or where an alleged infringement of data protection laws has occurred.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.
We will notify you of any material changes through a notice on our website or by email before the changes take effect.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Contact Information
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Unlabored
Email: support@unlabored.xyz